Support

CONTACT US

SAY HELLO

We love to help those who are in too deep waters. You can either use the contact-form, email us or chat with us via Facebook. We promise you an answer within 48 hours! Although by reading our FAQ before getting in touch with us you might find the answer to your question quicker. Which equals to more swimming and more time at the beach or by the pool.

BRALLOR | Originals (Office)
Kuskvägen 4, 191 62, Sollentuna

HELLO@BRALLOR.COM

FACEBOOK

TERMS AND CONDITIONS

INTRODUCTION

Welcome to Brallor Originals, hope you are ready to get wet!! If you continue to use and browse this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern our relationship with you in relation to this website and our brand. If you disagree with any part of these terms and conditions, we advise you not to use our website. The following terms Brallor, Brallor Originals, Gillbo Group, Gillbo Group AB, us and we refers to the owner(s) of this website and brand. Brallor Originals as a part of Gillbo Group AB with the company registration number 556992-3401. Brallor Originals is a brand started, run and owned by Gillbo Group AB. All terms and conditions stated on this website are approved by Gillbo Group AB.

SHOP

To make a purchase on www.brallor.com or any of its sub-domains, you must at least be 18 years or have the permission of a legal guardian/parent(s). Sharks are not allowed to make a purchase. We reserve the right to cancel orders from persons who admitted false personal or/and payment information and/or have poor credit. Facts and prices are given with reservation for typos and any improperly defined technical specifications. All prices on this website include 25% VAT and our organization number/company registration number is 556992-3401 under the name Gillbo Group AB.. We also reserve the right not to carry out an order, for example if the item is out of stock or due to technical problems. We reserve the right to cancel an order if fraud is suspected. All goods remain the property of Brallor Originals until a full payment reaches us.

PRICE

Brallor Originals holds a Swedish F-TAX form through Gillbo Group AB with the organization number 556992-3401. All our prices are including 25% VAT, our VAT number is SE 556992-3401. If VAT is altered, we reserve the right to adjust our prices accordingly. Rates may vary from day to day, the price quoted on the website may vary with what is billed. We recommend that you choose your currency if available, we offer the most common currencies based on where our visitors and customer are located. Note that prices may vary a bit depending on what currency you choose. VAT is included for orders within EU. VAT is not included for other orders outside of EU. Note that outside of EU you, as a customer, might have to pay custom cost. This cost is up to you as a customer to pay and Brallor Originals is not billable for this extra cost.

BROKEN AT DELIVERY

Should you receive a defect/broken or wrongly supplied product, contact customer service, hello@brallor.com, so you can take a dip as fast as possible. This has to be done within a reasonable time frame. If you as the customer have been prevented to examine the goods on delivery please do so as soon as possible. We will take care of your complaint and get back with return instructions. When selling to consumers (private person(s)) valid under the consumer sales to Brallor Originals, upon purchase, by consumers to remedy the defect or deliver substitute goods if it can be done without unreasonable cost or inconvenience to Brallor Originals. Our website www.brallor.com and its sub-domains always have the right, at its own expense, to rectify the error, eg by repair, or replace one with a flawless be of similar quality and appearance.

CONFIRMATION

Once we receive your order we will send you a confirmation e-mail with your order information. It is good if you save this confirmation for keeping handy if you need to contact our customer service, hello@brallor.com..

COLLECTION

Brallor Originals reserves the right to change the range and have the right to remove items from the range before a purchase has gone through. We reserve the right for any final sale of goods in the range. Brallor Originals is responsible for any typographical errors in the texts of this website and its sub-domains. We give no guarantee that all pictures accurately reflect the true appearance to 100%.

FORCE MAJURE

Brallor Originals is exempt from penalty for failure to perform any obligation under this agreement if such failure is due to release factor as described below and the circumstance prevents, hinders or delays the performance. As the liberating factor to be considered including government action or omission, new or amended legislation, conflict, embargo, fire, flood, sabotage, accident, major or other type of natural disaster. The force majeure includes administrative decisions that affect the market negatively and products, such as restrictions indication, warnings, bans, etc., abnormal decline in the market and the company is exposed to criminal activity that affects the business.

SVEA INVOICE

The following text regards Svea WebPay.
When paying by invoice, we cooperate with Svea Ekonomi AB. To act against the bill, you must enter your social security number or company registration number. Condition to act against the bill include that you are registered in the population register in Sweden and is over 18 years. You may not have any credit history. All Brallor invoices are transferred to Svea Ekonomi AB. Invoice payment terms are 14 days. If payment is agreed and a reminder charge. Interest paid 2% per month. For non-payment forwarded the invoice to the collection. Customary credit check is done to ensure that personal data submitted at the checkout, in some cases, this means that a credit is taken. A copy of the credit report will then be sent to your home. Do you have any questions regarding Svea you can call 08-51493113 for further information.

WARRANTY

THE WARRANTY

All products sold in our web-shop have a one-year guarantee from the date of purchase under the following conditions. Our international warranty covers any manufacturing or material defects. We guarantee that the products you ordered are free from manufacturing defects for a year from the date the product was delivered. This warranty does not apply to failures occurring during or after the altercation of the functionality and appearance. It also does not apply when external damage to the product. If you have not followed our washing instructions on our website and on the care-label of the inside of every swim-shorts the warranty is invalid. The warranty does not cover the waterproof packaging since it is seen as a packaging not a product. Brallor Originals take no responsibility what so ever for ay items damaged when stored in the waterproof bag. For service, contact our customer service by sending an e-mail to hello@brallor.com. Please note that the manufacturer has up to three attempts to repair the product before we are required to replace it.

INVALID VARRANTY

Note that your warranty is not valid in the following cases,
– Damages, and/or malfunctioning of the swim-shorts after the terms of warranty.
– Damage and/or failure caused by improper use or carelessness.
– Damaged and/or bleached/miss-colored due to improper washing, sunlight, to much chlorine or salt-water.
– Damage and/or failure caused by modifications or unjustifiable repair.
– Damages and/or malfunction, caused by unauthorized persons or its representatives.
– Damages caused by “daily use”, so called wear and tear.
– Postage, insurance and other non-repair expenses are excluded from warranty.

PRIVACY POLICY

DISCLAIMER

Brallor Originals collects important customer information in an effort to enhance and personalize your shopping experience. This information allows us to communicate with our customers about our products, services and promotions. Our website, www.brallor.com, and its sub-domains, may contain links to other websites and/or application such as Facebook, Twitter and Instagram. This Privacy Policy applies only to our website and our sub-domains.

COOKIES

As you navigate our site, your preferences are remembered through the temporary use of “session” cookies. Cookies enable our systems to gather information about your browser as well as monitor the navigational patterns you take while browsing the site. You as a users have the option to cookies through your browsers. If you choose to disable your cookies, note that your user experience may be limited.

INFORMATION

When you place an order and/or submit your information, our website collects your personal information such as your name, e-mail address and shipping address. Brallor Originals will use your information collected online to process and fulfill your order. Additionally, your e-mail address may be collected at various points within the website so that we can send you any necessary e-mail messages related to your order, such as order and shipping confirmations. We understand and recognize that we must maintain and use customer information responsibly.

AMENDMENTS

Brallor Originals reserves the right, at any time, to make amendments to this Privacy Policy to the extent necessary to remedy disturbances or to comply with new legislative or technical requirements. Any amendments to this Privacy Policy will be posted on the website.

MODIFICATION OF OUR POLICY

It is at our sole discretion that Brallor Originals may modify this Privacy Policy to better serve our customers. Please check back often to review any new modifications that have been made and feel free to contact us if you have any concerns or questions.

SUB-DOMAINS

Brallor Originals owns several domains connected to our online store. These currently are: www.brallor.com, www.brallororiginals.se and www.brallororiginals.com. Brallor Originals is part of Gillbo Group AB, www.gillbogroup.com.

SHIPPING & DELIVERY

METHOD AND COST

To make a purchase as smooth and as fast as possible we offer all customers a fixed flat shipping rate of 49 SEK / 7 USD / 6 EURO on all our products, including VAT. No minimum order quantity needed. If you are outside of EU VAT is removed on the shipping cost. VAT is 25%. We also offer free world-wide shipping when ordering two pairs or more! The swim-shorts are first individually packed in our custom made waterproof bag and the packaged in a cardboard box. We ship all orders via Posten or/and PostNord.

DELIVERY TIME

Within Sweden: 2-4 Days
Within Scandinavia: 3-6 Days
Within Europe: 4-12 Days
Outside Europe: 8-18 Days

Please note that the delivery time may vary, due to external factors we cannot influence like weather issues, handling or/and customs. Although we always ship out your order as fast as possible with all the information and forms needed to make it go through custom rapidly. For some destinations we cannot always guarantee these time frames. For more specific shipping information, please contact hello@brallor.com.

CHANGE OF ADDRESS

Once an order confirmation has been received, the customer has 12 hours (within the cut off time) to contact hello@brallor.com to request a change of address. If past this time, we are not always able to get this changed and the item(s) will then be sent to the original address.

RETURNS & EXCHANGE

TIME PERIOD

As a customer you have the right to cancel a purchase within 14 days from the date you received the product, provided that swimming trunks are unused because there is a hygiene factor to take to consideration, you would not want to wear used underwear right, this is just the same. Although this time period might be extended during certain circumstances, contact us at hello@brallor.com for further information. Always contact our customer service before you return any product(s). In order to more quickly handle your case please provide the order number when contacting us.

REQUIREMENTS

For the return to be approved, the returned item(s) have to be substantially unaltered. The item should be packaged well, along with all possible accessories. Damage in transit due to inadequate packaging will be charged to your account. Put no address labels directly on their packaging without protecting the original packaging. You must pay for return postage unless the return is about a broken product(s) then we will repay the cost (note that you have to include the receipt in the package for a full refund). Returns cannot be made as cash on delivery.

Please email hello@brallor.com and we will guide you through the steps to return your item(s) as smoothly as possible.

OUR ADDRESS

All orders should be returned to the address below,

Gillbo Group AB (Brallor Originals)
Att: (Your order number, for example #1234)
Kuskvägen 4
SE – 191 62, Sollentuna (Sweden)

SIZE GUIDE

THE FIT

All of ur our models are true to size and have the same slim fit with a shorter custom cut. Brallor also feature a net on the inside to keep your package in place, total of three pockets and a small cut on the end of each leg for a more combatable fit.

Dala Size

  Measurement S M L XL
  (1) Waist 38cm 40cm 42cm 44cm
  (2) Height 34cm 35,5cm 37cm 38,5cm
  (3) Leg width 29cm 30,5cm 32cm 33,5cm

WASHING GUIDE

INSTRUCTIONS

How do you wash your swimwear is one of the most important things to keep in mind to keep them in good condition and assure their lifetime is as long as possible. If you wash the wrong way can your swim shorts can fade in color, shrink and in worst cases even get destroyed. How different materials react to different types of washing varies. The best thing you can do is making sure that you look at the garments washcloth and follow the specified washing instructions, found on the inside of all Brallor swim-shorts.

Sort your laundry after washing temperature and color. It is best to sort clothes in the dark, gently colored and white. With prints on white ground is often particularly sensitive to washing and should be handled with extra care. Do not use detergent with bleach. Keep in mind that the waistbands in Brallor swimwear is made of 100% premium polyester, which is often premature wear of tumble drying or dryer. We do not recommend use of tumble dryer and if you want to iron them do so with a cool iron. Measure the detergent following the instructions on the packaging. Overdose does not give better washing results. Keep in mind that detergent overdosing is also worse for nature.
Wash

BUSINESS INQUIRIES

NEW OPPORTUNITIES

All business inquiries should be sent through the contact form below. You might be a professional surfer, store owner, passionate photographer, word-traveller or fashion blogger. Regardless, simply fill in your details and question(s), we will get back to you asap.

BRALLOR | Originals (Office)
Kuskvägen 4, 191 62, Sollentuna

BUSINESS@BRALLOR.COM

FAQ

MY ORDER

  • CAN I TRACK MY ORDER?

    You will receive a tracking number when your order has been dispatched from our warehouse, with some exceptions, this will happen via either e-mail or text message. If your order has not arrived within the stated delivery time, please contact our customer service as soon as possible.

  • HOW LONG DOES IT TAKE BEFORE I GET MY ORDER?

    Delivery time varies depending on where you live. But the estimated delivery times are,
 within Sweden: 2-4 days, within Scandinavia: 3-6 days, within Europe: 4-12 days
, outside Europe: 8-18
 days. Go to Shipping in Support for further information or if you have questions about delivery please contact our customer service at hello@brallor.com.

  • CAN I CHANGE OR CANCEL MY ORDER?

    We always ship our orders within 24 hours after the order has been placed and payed (counting workdays and not Saturday, Sundays or Red days). If you regret or want to change your order before you have received it, please contact us as soon as possible via hello@brallor.com.

  • HOW DO I CHANGE OR RETURN A PRODUCT?

    As a customer, you always have the right to cancel a purchase within 14 days from the date you received the product. Notification of a return must be sent to our customer service hello@brallor.com. Always contact our customer service before you return the product and we will help you. Note that swimshorts are classed as a hygien product and therefor cannot be returned if the swimshorts are used or have been tried without clothes under, for example underwear.

  • WHY DID I NOT RECIEVE A ORDER CONFIRMATION?

    An order confirmation is always sent after an order has been placed. If you have not received confirmation, it may be because you provided an incorrect e-mail address, or that the order was canceled. Contact customer service, hello@brallor.com, if you have not received an order confirmation. Sometimes your inbox perceive it as spam so please also check your spam-inbox.

PLACING AN ORDER

  • HOW DO I CHANGE THE LANGUAGE ON YOUR WEBSITE?

    On the right bottom corner you can currently choose language between Swedish/Svenska and English.

  • DOES ALL PRICES INCLUDE VAT?

    All prices in our webbshop includes VAT within EU. VAT is set at 25%. VAT is not included for other orders outside of EU, you can read more about the under Terms & Conditions.

  • WHAT PAYMENT METHODS ARE AVAILABLE?

    Payment methods vary depending on where you live. International customers can pay fast and safety via PayPal (either with an account or without an account with a credit card), or credit card payment via Svea WebPay. Swedish customers can pay fast and safety via Swish, Svea WebPay (invoice or credit card) PayPal (either with an account or without an account with a credit card).

  • WHAT ARE THE SHIPPING RATES?

    We offer all customers a fixed flat shipping rate of 49 SEK / 7 USD / 6 EURO on all our products, including VAT. No minimum order quantity needed. If you are outside of EU VAT is removed on the shipping cost. VAT is 25%. We also offer free world wide shipping when ordering two pairs or more!

  • MY COUNTRY IS NOT ON THE SHIPPING LIST, WHAT DO I DO?

    If your country is not on the list of available countries for shipping please contact our customer-service at hello@brallor.com and we will help guide you as best as we can.

PRICES & DELIVERY

  • HOW DO YOU SHIP YOUR PRODUCTS?

    We ship all orders with PostNord Logistics. We first individually package all swimshorts in a waterproof bag then we put it in a environment-friendly wellpap-box that you can recycle.

  • FROM WHERE ARE THE ITEMS SHIPPED?

    Brallor Originals is a Swedish swimshorts brand, located in Stockholm, all our products are packaged and shipped from Sweden.

THE SWIMSHORTS

  • DOES THE SWIMSHORTS HAVE A NET ON THE INSIDE?

    Yes, there is a net on the inside. Great for keeping your package in place and out of sight!

  • HOW MANY POCKETS ARE THERE?

    There are a total of three pockets. Two open side pockets and one closable back pocket.

  • WHAT MATERIAL ARE THEY MADE OF?

    All Brallor Originals swimshorts are made out of premium 100% polyester. A great material for swimming, durable and dries quickly!

Support

Support

Gillbo Group AB, We are the company behind the brands. Through combining Scandinavian design with carefully selected qualitative materials.
Wallets, wallet, cardholder and cardholders.
Support the NorthTwentytwo Kickstarter campaign of our new watch collection Arkipelag!

BRALLOR

N22

Support, Support, Support, Support.

Support, Support, Support, Support.

Support, Support, Support, Support.

Support, Support, Support, Support.

NorthTwentytwo is a Swedish watch brand that creates watches. The watches are crafted for the harsh and varied yet beautiful climate of the North. We design, assemble and package all watches and wristbands in Stockholm. Our workshop is located i Stockholm. The brand was founded in 2014, twentytwo kilometers north of Stockholm. Stockholm is the capital of Sweden. This gave two young entrepreneurs the idea of giving the brand the name NorthTwentytwo. The vision is the motivation to craft Scandinavian minimalistic wrist-wear. This is what drives the company forward. Using only high quality materials like for example Swiss movements, 316l stainless steel and sapphire crystal glass.

Our first watch collection is named Nord. With watches named after cities in Scandinavia. The collection consists of several models for both him and her. All watches in the range use a Swiss Ronda 785 quartz movement. With the female version being 36mm in size with a 16mm wide strap. With the male version being 40mm in size with a 20mm wide strap. The watches are sold in both rose gold and silver. The wristbands range from authentic tanned Italian leather to colorful pattern nato and stainless steel mesh. The names of the watch models are Boden, Kiruna, Stockholm, Birka, Trondheim, Oslo, Visby, Uppsala, Borgholm and Bergen.

We offer worldwide shipping, with fast and secure delivery. At our website www.northtwentytwo.com you can place an order fast and safe. No matter where in the world the customer is. We offer several different payment methods. Like credit card (visa and master card), PayPal, Swisch and invoice. NorthTwentytwo have retailers spread across the world. At the website visitors can read about the NorthTwentytwo story. Also terms and agreements, support, and instructions. Useful information about the brand and the watches.

2015 was a great year for the brand NorthTwentytwo. Hundreds of sold watches via our website. Shipped watches to 33 different countries on five continents. For the future we have big ambitions. New models will be released during 2016. With both Swiss Ronda quartz and Japanese Miyota automatic movements.

Support