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Returns & Exchange

RETURN YOUR PRODUCT

To return your product(s), please fill in the form available using the button below. You will then get an automated reply containing instructions on how to go forward with your return. You will receive a digital copy of the return label. We offer free returns. 

RETURN FORM

TIME PERIOD

As a customer you have the right to cancel a purchase within 14 days from the date you received the product, provided that swimming trunks are unused because there is a hygiene factor to take to consideration, you would not want to wear used underwear right, this is just the same. Although this time period might be extended during certain circumstances, contact us at hello@brallor.com for further information. Always contact our customer service before you return any product(s). In order to more quickly handle your case please provide the order number when contacting us.

REQUIREMENTS

For the return to be approved, the returned item(s) have to be substantially unaltered. The item should be packaged well, along with all possible accessories. Damage in transit due to inadequate packaging will be charged to your account. Put no address labels directly on their packaging without protecting the original packaging. We offer free returns within Sweden, if you live outside of Sweden you will have to pay any returns. 

OUR ADDRESS

All orders should be returned to the address below,

BRALLOR
C/o Bonver Logistics
Gåshaga Brygga 1
181 85, Lidingö (Sweden)

Important! Write your order number, such as #1234 on the package or on a note in the package when you return your item to us.